Shipping policy
At PreAndPro Lash Supplier, we are committed to delivering your orders quickly and reliably. Please review our shipping policy below for full details.
Shipping Locations
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We currently ship within the United Kingdom only.
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At this time, we do not offer international shipping.
Order Processing Time
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All orders are processed and dispatched on the same business day.
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Orders placed on weekends, UK public holidays, or bank holidays will be processed on the next business day.
Delivery Method
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Courier: Royal Mail
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Estimated Delivery Time: 2–4 business days after dispatch
Please note that delivery times are estimates and may vary during peak periods or due to circumstances beyond our control.
Shipping Rates
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Standard UK Shipping: Calculated at checkout
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Free Shipping: Available on all UK orders over £50
Order Tracking
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Tracking details will be provided once your order has been dispatched (where available).
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You can track your parcel directly via Royal Mail using the tracking link provided.
Delays & Issues
While we aim to meet all delivery estimates, delays may occasionally occur due to:
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High order volumes
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Weather conditions
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Courier service disruptions
PreAndPro Lash Supplier is not responsible for delays caused by Royal Mail or external factors beyond our control.
Incorrect Address
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Please ensure your shipping address is correct at checkout.
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We are not responsible for orders delivered to an incorrect or incomplete address provided by the customer.
Lost or Missing Parcels
If your order appears to be lost or delayed beyond the expected delivery timeframe, please contact us at:
We will assist you in resolving the issue as quickly as possible.
Contact Us
If you have any questions regarding shipping, please contact:
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